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Salesforce Certified Slack Consultant Sample Questions:

1. You are preparing to deliver a live learning session to a client.
What is the best way to ensure your learners can participate in interactive activities in Slack during the training?

A) Create a public training channel.
B) Add all attendees to a read-only channel with Slack tips and tricks.
C) Add attendees as guests to a generic sandbox environment.
D) Create a private training channel.

2. You facilitated a Policies & Settings Session with your client and they restricted permissions for creating multi-workspace channels to Org Admins and Org Owners only.
An employee on the client's project team will be working with a business unit that has their own workspace within Enterprise Grid and wants to create a multi-workspace channel. They navigate to the #plz-admins channel and submit a workflow to request a multi-workspace channel be created. Once the request is placed in
#plz-admins, admins are responsible for assigning owners and following through with resolving the request.
How should the support model be structured so admins can most efficiently review and complete the employee's request?

A) Funnel all requests to a central private org-wide channel for admins where they can coordinate ownership of each request.
B) Funnel all requests to a public channel for admins where they can coordinate ownership of each request.
C) Send a request to their workspace admin through direct messages (DMs) so only one admin sees each request and adds the request to their personal backlog.
D) Send a group direct message (group DM) to the requestor and one request owner so they can work directly with the employee to create the Slack Connect channel.

3. Your client is a security-conscious financial services firm implementing Slack for the first time.
When planning an introductory Slack 101 learning session, which consideration is most important?

A) The client's Policies & Settings
B) The client's use of Block Kit
C) The client's eDiscovery app
D) The client's Data Loss Prevention (DLP) partner

4. What role does the Slack account team have in a client engagement?

A) They will partner with you for the overall success of your client and serve as your point of escalation for any issues.
B) They are responsible for making all necessary configurations into your client's Slack instance.
C) They are the main client-facing team members during your engagement.
D) They are responsible for setting up the Slack Connect channel to connect with your client team.

5. Your client has a requirement of automatically signing users out of desktop and mobile instances of Slack every 30 days.
What settings should you recommend they have in place?

A) Enable session duration in org security settings to have a session duration of 720 hours.
B) Enable session duration in org SSO settings to have a session duration of 30 calendar days.
C) Enable session duration in org SSO settings to have a session duration of 720 hours.
D) Enable session duration in org security settings to have a session duration of 30 calendar days.

Solutions: