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Last Updated: Sep 15, 2026

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Salesforce Slack-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Delivery and Migration17%- End-to-end migration planning and execution
- Role definition across Slack, partner, and client teams
- Slack delivery best practices
Slack Administration and Governance- User lifecycle management
- Security and compliance controls
- Workspace configuration and settings
Change Management and Adoption- Communication and rollout planning
- Training and enablement planning
- User adoption strategies
Solution Design for Slack- Workspace architecture and design principles
- Channel strategy and governance model
- Integration design with Salesforce ecosystem

Salesforce Certified Slack Consultant Sample Questions:

Question #1

You are a consultant working with an Enterprise Grid plan client. Your client's Slack Org Admin wants to derive insights for governing Slack as their business grows and matures.
What is the primary tool for Org Admins to monitor and ensure that Slack is driving value?

  • A. Slack's analytics Web APIs
  • B. SCIM analytics dashboard
  • C. Org-level analytics dashboard
  • D. Member analytics dashboard
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Correct Answer: C  🗳️

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Question #2

You have a Slack Connect channel created with your client for your current engagement. Your client is new to Slack and wants to ensure that important information is easily accessible rather than searching within the channel.
What should you advise your client do to accomplish this?

  • A. Disable threads to ensure all replies are visible.
  • B. Pin important messages and bookmark key documents to the channel.
  • C. Encourage team members to only post when absolutely necessary to minimize channel noise.
  • D. Use @channel with every message to notify the entire team of all messages.
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Correct Answer: B  🗳️

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Question #3

Your client firmly believes that a great onboarding experience sets employees up for success. The client wants to start the process with a warm welcome in Slack where new employees can share fun and important information with their new coworkers.
What is an ideal and automated onboarding experience in Slack for new employees?

  • A. New employees receive a message from their manager asking for the new employee to post an introduction to a company-wide #welcome channel.
  • B. New employees are prompted by their managers to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.
  • C. New employees receive a private welcome bot message congratulating them on joining the team at BestHR with some important information to get started.
  • D. New employees receive a welcome bot message and are prompted to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.
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Correct Answer: D  🗳️

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Question #4

Your client is launching their Slack instance on Monday, March 1st and you have decided to offer three Slack User Essentials live training sessions to support their end users. The company is headquartered in San Francisco, and has additional offices in New York and in London.
How should you propose scheduling the three sessions to ensure you can deliver a tailored training experience in Slack?

  • A. Host weekly sessions on Mondays at 9am ET, starting on March 1st, ending on March 15th.
  • B. Host one session for San Francisco users prior to March 1st and the other two sessions after March 1st.
  • C. Host three sessions to accommodate various time zones throughout the week of March 1st.
  • D. Host three sessions at various times of the week prior to the March 1st launch.
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Correct Answer: C  🗳️

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Question #5

Your client notices that users are creating workspaces outside of the Enterprise Grid org.
What should you recommend your client do to prevent additional workspaces from being created?

  • A. Create an admin channel for new workspace requests.
  • B. Enable domain claiming.
  • C. Automatically deactivate users who try to create new workspaces outside of the grid.
  • D. Send end-user communication requiring people to only use existing grid workspaces.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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