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Apple OS X Yosemite Troubleshooting Sample Questions:

1. The installation of OS X Yosemite has failed. First Aid in Disk Utility reports directory damage but cannot repair it. What do you do next?

A) Reinstall OS X using the Recovery System.
B) Restart the machine and download the OS X Yosemite installer again.
C) Replace the hard drive.
D) Erase the hard drive and then reinstall OS X.

2. Wireless Diagnostics incorporates Monitor Mode. Which of the following customer scenarios would Monitor Mode help with the most?

A) A customer is experiencing slow speeds on a specific public Wi-Fi connection.
B) A customer will intermittently have a Wi-Fi connection drop. The customer cannot narrow down any specific time that it happens.
C) A customer cannot connect to any password-protected wireless networks.
D) A customer is having trouble sending and receiving Mail on a company wireless network.

3. Juan attempted to install OS X onto an iMac by copying the hard drive of a different Mac he owns. The prohibitory symbol. What does this indicate?

A) The iMac is unable to find a startup disk that contains boot files.
B) A RAM module is having trouble
C) The version of OS X is not compatible with the iMac hardware.
D) The source volume is damaged and cannot be read.

4. What information is stored in iCloud Keychain? SELECT THREE.

A) Most Wi-Fi network names and passwords
B) Siri request history.
C) Safari website user names and passwords.
D) Touch ID and passcode used to unlock your iOS device.
E) Find my iPhone locations for all enabled devices.
F) Credit card numbers and expiration dates.
G) Apple ID purchase history and account balance.

5. Where can a user disable the automatic login of a user account?

A) System Preferences > Security & Privacy > Privacy
B) System Preferences > Users & Groups > Login Items
C) System Preferences > Security & Privacy > General
D) System Preferences > Users & Groups > Login Options

Solutions: