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Certification Topics of Microsoft MS-220 Exam
Troubleshoot compliance and retention issues (25-30%)
Troubleshoot hybrid and migration issues (10-15%)
Troubleshoot mail client issues (20-25%)
Troubleshoot Exchange Online configuration issues (15-20%)
Troubleshoot mail flow issues (20-25%)
Briefly explain the Key Features of the Microsoft MS-220 Exam
The Microsoft MS-220 exam is designed to measure your ability to implement and troubleshoot common issues in Exchange Online. The exam tests your skills to configure Outlook on the web, configure multi-factor authentication (MFA), and troubleshoot coexistence with Skype for Business Server.
The following are the key features of this exam:
Outlook on the web You'll need to be able to configure Outlook on the web. This includes configuring mobile devices, configuring email accounts, configuring mail forwarding and vacation responses, and managing delegates. Microsoft MS-220 exam dumps will upgrade your skills to the next level.
Multi-factor authentication (MFA) You'll need to be able to configure MFA for OWA, configure MFA for Exchange ActiveSync (EAS), and configure MFA for POP3/IMAP4 clients, configure certificate requirements for MFA, and manage device registration.
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NEW QUESTION 21
A company uses Exchange Online.
A user reports that they did not receive an email from an external sender. You perform a message trace and observe the following in the message header SFV: BLK You need to resolve the issue.
Solution: Remove the recipient's domain from the domain block list in the anti-spam policy.
Does the solution meet the goal?
- A. Yes
- B. No
Answer: B
NEW QUESTION 22
A company uses Exchange Online.
Users report issues synchronizing their mobile devices with Exchange.
You need to troubleshoot the issue.
Which cmdlet should you run?
- A. Get-MobileDeviceMailboxPolicy
- B. Get-MobileDeviceStatistics
- C. Get-ActiveSyncDevice
- D. Get-ActiveSyncDeviceClass
Answer: C
NEW QUESTION 23
You need to resolve the issue reported by the marketing manager.
Which two roles can you assign? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Organization Management
- B. Reports Reader
- C. Recipient Management
- D. Records Management
Answer: B,D
Explanation:
Topic 1, Fabrikam, Inc
Requirements:
Organizational structure
Contoso has the following departments:
* Human resources (HR)
* Finance
* Technical support
* Marketing
Each department has a shared mailbox that matches the department name.
Licensing
Contoso has Microsoft 365 E5 and Azure Active Directory (Azure AD) Premium P2 license plans.
Active Directory
Contoso uses an on-premises Active Directory Domain Services (AD DS) environment that synchronizes attributes to Azure AD by using Azure AD Connect.
Microsoft Exchange
Contoso uses an on-premises Active Directory Domain Services (AD DS) environment that synchronizes attributes to Azure AD by usinq Azure AD Connect. * Microsoft Exchange The company uses a Microsoft Exchange Server 2016 hybnd environment. Mailbox locations
* Exchange servers host the mailboxes for the finance and marketing departments.
* Exchange Online hosts the mailboxes for the technical support and HR departments.
Archiving and auditing
* Email messages older than 18 months are moved to the user's archive mailbox.
* Auditing is enabled for the tenant.
Department memberships
* A user named User6 joins the technical support department.
* A user named User7 joins the HR department.
* A user named User8 is a member of the marketing department.
* A user named Admin2 is a member of the technical support department
Permissions
* You must assign the minimum privileges for users to perform their required job functions.
* Users from the technical support department must be able to create subfolders in public folders. These users must be able to search for content in user mailboxes and remove the content if necessary.
* Users from the HR department must be able to search for content in user mailboxes and place content on hold if necessary.
External email
External users must be able to send emails to mail-enabled public folders hosted on Contoso's Exchange server.
App authentication
All Microsoft Outlook apps must use modern authentication.
Meeting visibility
Fabrikam users must be able to view when Contoso users are in a meeting and where the meeting is located. Fabrikam users must not be able to view the meeting title.
Outlook on the web
Only attachments from default office app files should be permitted to be downloaded or opened in Outlook on the web.
Retention
Emails in Exchange Online must never be permanently deleted.
Issues
Missing email
* A user named User1 reports that an important email has been missing from the HR shared mailbox for eight days.
* Emails are missing from the marketing manager's mailbox. The manager reports that they are unable to perform an audit search.
Marketing department
* User8 permanently deleted some important emails.
* Users from the marketing team are unable to send or open Microsoft PowerPoint attachments in Outlook on the web.
Non-deliverable reports
An external user named User2 receives non-deliverable reports (NDRs). The NDRs state that they do not have permissions to send emails to a mail-enabled public folder named PF1.
Repeated authentication
A user named User3 reports that Outlook repeatedly prompts them to enter their email credentials. No case visibility
* A user named User4 reports that they are unable to view Advanced eDiscovery cases created by other users.
* User6 is not able to use eDiscovery.
Archived email
A user named User5 reports that emails are not automatically moved to the archive mailbox.
Outlook connectivity
User6 reports receiving the following message when they add an account to Outlook: The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
Free/busy information
Users from Fabrikam report that they are unable to view free/busy information of Contoso users.
Admin issues
* A user named Admin1 needs to assign the compliance permissions for members of the HR and technical support departments
* Admin2 reports that they receive an error message when they try to create a subfolder in a public folder.
NEW QUESTION 24
A company has a Microsoft Exchange Server 2019 hybrid environment. The administrator renews the SMTP certificate on the Exchange Server after the certificate expires.
On-premises users report they are unable to receive emails from Exchange Online users.
You need to resolve the issue.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Run the Get-ExchangeCertificate cmdlet.
2 - Run the Azure AD Connect wizard.
3 - Run the Hybrid Configuration wizard.
NEW QUESTION 25
A company named Contoso, Ltd. uses Exchange Online. A company named Fabrikam, Inc. uses a Microsoft Exchange Server 2019 hybrid environment.
A mailbox at Contoso is deleted because the Azure Active Directory (Azure AD) user account associated with the mailbox is soft-deleted from Azure AD. A mailbox at Fabrikam is soft-deleted in Exchange Online and the Azure AD user account associated with the mailbox is hard-deleted from Azure AD.
You need to restore the mailboxes for each company. If possible, you must associate the restored mailbox with the original Azure AD user account.
Which cmdlets should you run? To answer, drag the appropriate cmdlets to the correct companies. Each cmdlet may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 26
A company uses Exchange Online.
A user named User1 schedules a meeting with a conference room mailbox named Conf1. Conf1 is already reserved for another meeting but does not automatically decline the conflicting meeting request.
You need to ensure that conflicting meeting requests sent to Conf1 are declined. What should you do?
- A. Set the value of the AIIRequestlnPolicy property for the room mailbox to False.
- B. Remove User1 from the BooklnPolicy property list.
- C. Remove User1 from the ResourceDelegates property list.
- D. Set the value of the AIIRequestOutOfPolicy property for the room mailbox to False.
Answer: C
NEW QUESTION 27
You need to resolve the issue reported by the Fabrikam, Inc. users.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 28
A company uses Exchange Online. The company creates a transport rule to append a disclaimer to incoming emails from external senders. Users report that emails from external senders do not include the disclaimer. You need to troubleshoot the issue. What should you do?
- A. Perform pipeline tracing.
- B. Perform a message trace.
- C. Review the message tracking logs.
- D. Review the audit logs.
Answer: B
NEW QUESTION 29
A company uses a Microsoft Exchange Server 2019 hybrid environment.
You observe that emails sent from the on-premises users are being journaled. However, the emails from users in Exchange Online are not being joumaled.
You need to resolve the issue. You open the Classic Exchange admin center.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Create mail flow rules.
2 - Navigate to Journal Rules.
3 - Navigate to Mail flow and then select rules.
NEW QUESTION 30
A company uses Exchange Online. The company configures the following retention tags:
* Inbox: Delete in 365 days.
* Deleted Items: Delete in 30 days.
A user receives an email on April 27, 2022 and deletes the email on May 28, 2022. You need to determine the retention period of the email. On which date will the email expire?
- A. May 28, 2022
- B. April 27, 2023
- C. June27,2022
- D. May 27, 2022
Answer: B
NEW QUESTION 31
A company uses Exchange Online. The company configures a transport rule that applies a disclaimer to all emails from the Internet.
Users receive calendar sharing invitations from external senders. Users report that they are unable to open the calendar from a sharing invitation in Outlook on the web.
You need to resolve the issue.
What should you do?
- A. Change the fallback action of the transport rule to Ignore.
- B. Set the value of the ApplyHtmlDisclaimerTextLocation parameter to Prepend.
- C. Change the fallback action of the transport rule to Reject.
- D. Set the value of the ApplyHtmlDisclaimerTextLocation parameter to Append.
Answer: A
NEW QUESTION 32
A company uses Exchange Online.
You observe that emails are being automatically forwarded to external recipients using inbox rules and SMTP forwarding. You need to create a report that lists forwarded emails. What should you use?
- A. the Get-OutboundConnector cmdlet
- B. Exchange admin center
- C. the Get-TransportRule Cmdlet
- D. Microsoft 365 compliance
Answer: A
NEW QUESTION 33
A company uses Exchange Online.
A user configures a Microsoft Outlook rule to forward email to external recipients. The user reports that emails are not being automatically forwarded. You need to resolve the issue. What should you configure?
- A. Anti-phishing policy
- B. Data loss prevention rule
- C. Anti-spam policy
- D. Connection filter policy
Answer: C
NEW QUESTION 34
A company uses Exchange Online. The company creates a public folder mailbox named Pub1.
A user named User1 reports they are unable to access Pub1.
User1 reports they receive the following error message after you configure the permission on Pub1:
There is no existing permission entry found for user: User1
You need to resolve the issue. Which cmdlet should you use?
- A. Update-PublicFolder
- B. Set-MailPublicFolder
- C. Set-PublicFolder
- D. Update-PublicFolderMailbox
- E. Update-PublicFolderHierarchy
Answer: A
NEW QUESTION 35
You need to resolve the issue reported by User2.
How should you complete the commands? To answer, select the appropriate options in the answer are a. NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 36
You need to resolve the retention issue reported by members of the compliance team. What should you configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct answer is worth one point.
Answer:
Explanation:
NEW QUESTION 37
A company named Contoso, Ltd. uses a Microsoft Exchange Server 2019 hybrid environment. User mailboxes exist in Exchange Server and in Exchange Online.
Users in Exchange Online report they are unable to view free/busy information for users in Exchange Server. You suspect that the problem is caused by Autodiscover DNS queries. You plan to bypass the Autodiscover process to exclude this as a potential cause.
You need to configure Exchange Online for the on-premises endpoint.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 38
A company uses Exchange Online in a multi-geo environment. A user named User1 has delegate permission to the mailbox of a user named User2. Auditing is enabled for the organization. All users are assigned Microsoft 365 E5 licenses.
You discover that all mailbox access to User2 is being logged. However, security policies mandate that only mailbox access from administrators should be audited. You need to ensure that mailbox audit logs conform to the security requirements.
Solution: Run the following Command: Set-Mailbox -Identity User2 -DefaultAuditSet Delegate,Owner Does the solution meet the goal?
- A. Yes
- B. No
Answer: A
NEW QUESTION 39
A company has a Microsoft Exchange Server 2019 hybrid environment. The company enables Office 365 Message Encryption (OME) and journaling. You discover that there are encrypted emails in the journaling mailbox. You need to ensure that all journaled emails are decrypted. Which command should you use?
- A. Set-IRMConfiguration -JournalReportDecryptionEnabled Jfalse
- B. Set-IRMConfiguration -TransportDecryptionSetting Mandatory
- C. Set-OMEConfiguration -Identity "OME Configuration" -EmailText "Encrypted message enclosed,"
- D. Set-IRMConfiguration -DournalReportDecryptionEnabled $true
Answer: D
NEW QUESTION 40
You need to resolve the Outlook issue reported by the Contoso users.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 41
A company uses a Microsoft Exchange Server 2019 hybrid environment. A user reports receiving the following error message:
System.Web.Services.Protocols.SoapHeaderException: An error occurred when verifying security for the message You need to troubleshoot the issue.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 42
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Introduction of Microsoft MS-220 Exam?
Microsoft MS-220 exam is an exam of the Microsoft Office Specialist certification. It is a computer-based test that helps you to assess your skills and knowledge on email, calendar, and contacts management.
This exam is intended for professionals who have experience in managing email communications, scheduling meetings and appointments, creating and sending meeting requests, and working with calendars and contacts. Microsoft MS-220 exam dumps will boost your skills.
In order to pass this exam, you need to be able to demonstrate your knowledge on managing emails using Microsoft Outlook Web App (OWA), managing calendars using OWA; creating meeting requests using OWA; working with contacts using OWA; configuring OWA settings such as alternate languages and security settings; configuring mobile devices for Exchange ActiveSync (EAS).
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