Choosing our Salesforce Salesforce-Communications-Cloud study material, choosing success. Choosing us, choosing high efficiency!
Updated: Oct 13, 2026
No. of Questions: 82 Questions & Answers with Testing Engine
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Reference: https://trailheadacademy.salesforce.com/certificate/exam-communications-cloud-ap---AP-203
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Communications Cloud Accredited Professional (AP) Exam |
| Exam Number: | Salesforce-Communications-Cloud |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Select, Multiple Choice |
| Exam Price: | $200 USD |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 60 |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Sales Cloud Consultant |
| Passing Score: | 65% |
| Sample Questions: | Salesforce Salesforce-Communications-Cloud Sample Questions |
| Exam Way: | Online proctored exam (available through Salesforce certification portal) |
| Pre Condition: | Recommended: Basic Salesforce platform knowledge, familiarity with CRM concepts, and understanding of telecommunications industry processes |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/communicationscloudaccreditedprofessional |
Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.
What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.
Correct Answer: A,C 🗳️
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Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?
Correct Answer: B 🗳️
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ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.
Correct Answer: B 🗳️
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Has commercial attribute called "access Type" on the internet offers with two values, namely DSL and Fiber.
UC has requirement to model routers as technical products and offer either a DSL or a fiber router based on the "access type" value. What kind of decomposition relationship should a consultant recommend to achieve this requirement?
Correct Answer: A 🗳️
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UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.
Correct Answer: B,C,E 🗳️
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