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Updated: Nov 06, 2026
No. of Questions: 168 Questions & Answers with Testing Engine
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Salesforce Plat-UX-101 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform User Experience Designer |
| Exam Number: | Plat-UX-101 |
| Available Languages: | English |
| Certificate Validity Period: | Maintenance required with each release cycle |
| Exam Format: | Multiple Choice, Multiple Select |
| Exam Duration: | 105 minutes |
| Real Exam Qty: | 60 |
| Exam Price: | USD 200 |
| Passing Score: | 65 |
| Related Certifications: | Salesforce Certified Platform App Builder |
| Sample Questions: | Salesforce Plat-UX-101 Sample Questions |
| Exam Way: | Online (Proctored) or Onsite (Proctored) |
| Pre Condition: | No prerequisite exam required |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/uxdesigner |
Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configuration and Customization | 10% | - Configuring Lightning pages and apps for optimal UX - Understanding declarative customization options for UX |
| Topic 2: Testing | 11% | - Analyzing testing results and making recommendations - Planning and conducting usability testing |
| Topic 3: Interaction Design | 14% | - Designing effective page layouts - Defining user flows and interactions - Creating wireframes and prototypes |
| Topic 4: Salesforce Lightning Design System | 13% | - Applying SLDS components and patterns - Identifying the purpose and resources of SLDS |
| Topic 5: Discovery | 13% | - Identifying customer experience objectives and goals - Analyzing existing user experiences and identifying gaps - Determining business needs and user needs |
| Topic 6: Information Architecture | 12% | - Creating effective labeling and categorization systems - Designing site maps and navigation structures |
| Topic 7: UX Fundamentals | 16% | - Understanding accessibility standards and guidelines - Identifying user interface design principles - Describing the user-centered design process |
| Topic 8: Visual Design | 11% | - Applying Salesforce Lightning Design System (SLDS) - Designing responsive and mobile-friendly interfaces |
Salesforce Certified Platform User Experience Designer Sample Questions:
The Service team at Cloud Kicks has complained about having too many list views available, making it hard to find the relevant ones. In which way could their experience be most effectively improved?
- A. Update Sharing Rules so users only see records they need to see.
- B. Allow users to manage public list views.
- C. Remove low value list views from public view.
Correct Answer: C 🗳️
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A UX Designer is attending a sprint planning session as part of their team's Agile ceremonies. Which methodology could the designer be asked to use to roughly estimate the work required for each item?
- A. Sprint Backlogging
- B. T-shirt Sizing
- C. Prioritization Matrix
Correct Answer: B 🗳️
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Cloud Kicks (CK) is going to launch a new Salesforce process for its Customer Service team. After launch, CK wants to ensure the process is working well for its customer service representatives. Which Salesforce tool should be used to track and measure the adoption of the new process?
- A. User Engagement Dashboards and Reports
- B. In-App Guidance
- C. Google Analytics
Correct Answer: A 🗳️
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Which elements of visual design should be used to better translate style and branding guidelines?
- A. Wireframes, Personas, Blueprints
- B. Typography, Color, Imagery
- C. Sketching, Wireframes, Storyboards
Correct Answer: B 🗳️
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Cloud Kicks hired a UX Designer to help improve the design of its Experience Cloud site. The company knows the interface needs updating but is unsure about wh at should be done. Which tool should the designer utilize first?
- A. Design Template
- B. Heuristic Evaluation
- C. Low-Fidelity Prototype
Correct Answer: B 🗳️
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