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Updated: Jul 29, 2026
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| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Platform User Experience Designer |
| Exam Number: | Plat-UX-101 |
| Available Languages: | English |
| Certificate Validity Period: | Maintenance required with each release cycle |
| Exam Format: | Multiple Choice, Multiple Select |
| Exam Duration: | 105 minutes |
| Real Exam Qty: | 60 |
| Exam Price: | USD 200 |
| Passing Score: | 65 |
| Related Certifications: | Salesforce Certified Platform App Builder |
| Sample Questions: | Salesforce Plat-UX-101 Sample Questions |
| Exam Way: | Online (Proctored) or Onsite (Proctored) |
| Pre Condition: | No prerequisite exam required |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/uxdesigner |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configuration and Customization | 10% | - Configuring Lightning pages and apps for optimal UX - Understanding declarative customization options for UX |
| Topic 2: Information Architecture | 12% | - Creating effective labeling and categorization systems - Designing site maps and navigation structures |
| Topic 3: Testing | 11% | - Analyzing testing results and making recommendations - Planning and conducting usability testing |
| Topic 4: Salesforce Lightning Design System | 13% | - Applying SLDS components and patterns - Identifying the purpose and resources of SLDS |
| Topic 5: Visual Design | 11% | - Applying Salesforce Lightning Design System (SLDS) - Designing responsive and mobile-friendly interfaces |
| Topic 6: Interaction Design | 14% | - Designing effective page layouts - Defining user flows and interactions - Creating wireframes and prototypes |
| Topic 7: Discovery | 13% | - Identifying customer experience objectives and goals - Analyzing existing user experiences and identifying gaps - Determining business needs and user needs |
| Topic 8: UX Fundamentals | 16% | - Understanding accessibility standards and guidelines - Identifying user interface design principles - Describing the user-centered design process |
1. A UX Designer presents a creativedesign approach to solving end-user problems, beginning with identifying their needs and ending with creating solutions that meet those needs.
Which approach is being followed?
A) Human-Centered Design
B) Salesforce Declarative Design
C) Digital Declarative Design
D) User Interface Design
2. Cloud Kicks (CK) wants to better deliver products to its customers. CK's UX Designer has an innovative solution but is struggling to get the team to visualize where and why it fits into what the customer does.
Which technique should be used?
A) Personas
B) Storyboards
C) High-fidelity Prototype
3. A UX Designer at Cloud Kicks has the requirements and some user scenarios but wants to test how a new feature will be received by the user.
What should the designer create and show to the user to test the content and structure of the new feature?
A) Wireframe Prototype
B) Heuristic Review
C) Dairy Study
D) Task Analysis
4. Cloud Kicks (CK) isgoing to conduct some interviews surveys with users to better understand their Purchasing habits. CK's UX Designer wants to get the most accurate view of customers' purchasing behaviors using these research methods.
Which two response biases should the designer be aware of when interviewing or surveying users?
Choose 2 answers
A) Social Desirability Bias
B) Randimized Bias
C) Recency Bias
D) Objectivity Bias
5. Cloud Kicks has identified that users are getting anxious over a multiple-step custom Screen Flow with no way of visualizing its completeness.
What should be done to improve the user experience?
A) Create a Progress Indicator component that displays the flow's stages.
B) Configure cascading accordions to condense the experience.
C) Replace multiple-step Screen Flowwith a static vertical form.
D) Set up a Salesforce Path with Guidance for Success.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A,C | Question # 5 Answer: A |
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