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Updated: Oct 11, 2026

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Salesforce AP-207 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Energy and Utilities Cloud Accredited Professional
Exam Number:AP-207
Real Exam Qty:50
Exam Price:USD 150
Related Certifications:Salesforce Accredited Professional
Certificate Validity Period:No expiration specified
Exam Duration:75 minutes
Passing Score:60%
Available Languages:English
Exam Format:Multiple Choice, Scenario-Based
Sample Questions:Salesforce AP-207 Sample Questions
Exam Way:Online proctored or test center delivery via Kryterion Webassessor and Pearson VUE
Pre Condition:Recommended experience with Salesforce Industries and Energy and Utilities Cloud implementations
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-energy-and-utilities-cloud-ap---AP-207

Salesforce AP-207 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Test and Deploy Energy and Utilities Cloud Applications and Solutions13%- Testing and Deployment
  • 1. Execute user acceptance testing
  • 2. Validate Salesforce core and Vlocity components
  • 3. Create deployment plans
  • 4. Manage UAT milestones
  • 5. Support go-live activities
  • 6. Identify deployment stakeholders
Topic 2: Implementation38%- Platform Configuration
  • 1. Implement post-sales processes
  • 2. Perform initial Salesforce and Energy and Utilities Cloud setup
  • 3. Configure products and pricing
  • 4. Enable order capture and contract management
  • 5. Configure licenses and access
  • 6. Integrate third-party systems
  • 7. Execute data migration
Topic 3: Discovery13%- Business Needs Analysis
  • 1. Analyze current state processes and user journeys
  • 2. Document customer business needs and desired outcomes
  • 3. Identify gaps between current processes and Energy and Utilities Cloud capabilities
  • 4. Align stakeholder requirements
  • 5. Understand current state architecture
Topic 4: Solution Design36%- Architecture and Design
  • 1. Define future state architecture
  • 2. Understand deployment tools and best practices
  • 3. Validate data model fitment
  • 4. Determine organizational security and data access considerations
  • 5. Design future state business processes
  • 6. Map Energy and Utilities Cloud components to current architecture

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

Question #1

An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.
What two licenses should be recommended and mapped in the future state architecture to align with the business vision?

  • A. Contract Lifecycle Management (CLM)
  • B. Configure Prince Quote (CPQ)
  • C. Service Cloud
  • D. Energy and utility Base
Reveal Solution  Discussion  0

Correct Answer: C,D  🗳️

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Question #2

An energy company wants to send to its customers various types of communication via digital channels. Which is the preferred cloud that works in conjunction with Energy and Utilities Cloud to achieve mass communication9

  • A. Service Cloud
  • B. Marketing Cloud
  • C. Sales Cloud
  • D. Communications Cloud
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #3

Which four objects does the EnergyRuntimeServiceSFS sample permission set give View All and Modify All permissions to a user?

  • A. Work Order. Work Type. Service Appointment. Service Territory
  • B. Work Order. Work Order Line Item Work Procedure. Work Plan
  • C. Work Order. Work Order Line item. Service Territory. Work Type
  • D. Work Order. Work Order Line Hem, Service Appointment, Work Type
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #4

A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company's partners to access applications via a web portal?

  • A. Energy and Utilities Base for Digital Experience Partner
  • B. Energy and Utilities Cloud for Digital Experience User
  • C. Energy and Utilities Base
  • D. Energy and Utilities Base Service
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #5

An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application.
How can the utility company meet these requests using Energy and Utilities Cloud?

  • A. Install the "Third Party Pricing Application" DataPack from the Process Library.
  • B. Only CPQ pricing is available; requesting pricing for a master Quote or Order from an external source is not available,
  • C. Duplicate the third-party pricing application prices into the Salesforce Price list.
  • D. Use the external pricing feature to send and receive pricing requests from an external pricing engine.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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