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Updated: Oct 11, 2026
No. of Questions: 67 Questions & Answers with Testing Engine
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Cisco 820-422 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Performing Business-Focused Transformative Architecture Engagements |
| Exam Number: | 820-422 |
| Real Exam Qty: | 67 (varies; legacy exam dumps indicate ~67) |
| Exam Format: | Multiple choice, Scenario-based questions |
| Available Languages: | English |
| Exam Duration: | 120 minutes |
| Passing Score: | 800 (historical / not officially published by Cisco) |
| Sample Questions: | Cisco 820-422 Sample Questions |
| Exam Way: | Proctored exam (historical Cisco Pearson VUE delivery) |
| Pre Condition: | No strict prerequisite; typically aligned with Cisco sales/architecture certifications or professional-level Cisco knowledge |
Cisco 820-422 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Business-Focused Architecture Engagements | - Stakeholder engagement and alignment - Business outcomes definition - Customer business requirements analysis |
| Service and Solution Positioning | - Value proposition development - Customer adoption strategies |
| Cisco Architecture Methodologies | - Lifecycle engagement models - Cisco architecture frameworks |
| Transformative Architecture Design | - High-level design validation - Technology selection and justification - Solution architecture mapping to business goals |
Cisco Performing Business-Focused Transformative Architecture Engagements Sample Questions:
What is the first step in helping to differentiate yourself with your customers?
- A. Demonstrate your proposed roadmap,with architectural strengths vs.generic business needs
- B. Conduct internal research to determine the CIO's personal interests,in order to build rapport
- C. Explain how your skill and knowledge addresses weaknesses in the customer's IT department
- D. Understand your customer's needs including: vision and strategy and execution requirements
Correct Answer: D 🗳️
A phone has a device CSS that includes the partitions phones and PSTN. This provides access for all internal phones and external calls. The first line on this phone has a CSS that includes the partitions phones, 911, and local. If a call is placed to a long-distance number, will the call be completed and why or why not?
- A. No,because the CSS on the line does not include the partition for long-distance.
- B. Yes,because the line CSS also includes the <None> partition and this will be used to match the long-distance call.
- C. No,because when there is a CSS on both the line and the device,the line CSS takes precedence.
- D. Yes,because the call will use the device CSS
Correct Answer: D 🗳️
What is the preferred way to gain insight into the current cash position and financial condition of a privately-owned customer?
- A. Search for interviews with company leaders,or articles on the industry,published within the past six months
- B. Run a credit check
- C. Research their results by looking for details about their stock price
- D. Secure a copy of last year's annual report
Correct Answer: A 🗳️
The Cisco Unified Communications architecture supports which three technologies? (Choose three.)
- A. Intelligent Building Management
- B. Physical Security
- C. Workforce Optimization
- D. Cisco Unified Video Advantage
- E. Smart Grid Management
- F. Contact Center
Correct Answer: C,D,F 🗳️
What is the outcome of the Proposal phase of Transformative Networking?
- A. A Unique Architecture Roadmap that lists specific Cisco products
- B. A list of available products that align to the customer's IT standards
- C. A Unique Value Proposition
- D. A Unique Architecture Roadmap
Correct Answer: D 🗳️
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