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Free renewal for a year

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HP Selling HP Supplies 2020 Sample Questions:

1. Which HP team educates partners on the correct use of HP's funds and rebates, checks for signs of Improper trade?

A) Product Security Response Team (PSRT)
B) Anti-Counterfeiting and Fraud (ACF)
C) Customer Delivery Inspection (COI)
D) Compliance and Risk Management (CoRM)

2. A customer has purchased an HP Color LaserJet Enterprise printer and wants to ensure its investment over the long term. Why should this customer buy only Original HP cartridges?

A) Non-HP cartridges (ail prematurely 70% of the time.
B) Low-quality non-HP cartridges require user intervention, which can lead to printer damage caused by inexperienced users.
C) Service technicians are likely to make three times more service calls when non-HP cartridges are used in HP Color LaserJet Enterprise printers.
D) Use of non-HP color ink cartridges voids the warranty of HP Color LaserJet Enterprise printers.

3. What can you do to verify that printing supplies are not counterfeit?

A) All HP and Samsung toner cartridges carry a security label that you can check dy looking for the holographic features.
B) Use a smartphone to scan the bar code on HP ink cartridges and the QR code on HP toner cartridges.
C) Security labels on HP ink and toner cartridges are identical including the serial number that you need to enter at hp.com/go/anticounterfeit.
D) All HP and Samsung ink cartridges carry a security label that you can validate by using an infrared scanner.

4. What should you focus on when proposing the best HP printing supplies solution for your customers?

A) cost, downtime, and total cost of ownership
B) technology, science, and industry leadership
C) speed, color brilliance, and duplexing capabilities
D) quality, sustainability, indoor air quality, and security

Solutions: