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SAP Certified - SAP Field Service Management Sample Questions:

1. Select some of the Application Programming Interfaces (APIs) that offer access to the data and functionalities of Field Service Management from external systems.
There are four correct answers.

A) Service API
B) Mobile API
C) Appointment Booking API
D) Data API
E) Query API

2. What are some of the characteristics of assisted scheduling?
There are three correct answers.

A) Assisted scheduling can work with custom optimization policies
B) The scope and parameters for assisted scheduling are largely pre-determined
C) The scope and parameters for assisted scheduling can be completely tailored to the use case
D) Assisted scheduling is triggered by the user or by an API call
E) Assisted scheduling is triggered by a scheduled business rule

3. What are the key components of the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.

A) Business Marketing Strategy
B) Integrated Toolchain
C) New Customer Acquisition System
D) Standardized Framework
E) Expert Guidance

4. Which tools are leveraged in the toolchain for business transformation? (Choose all that apply) There are three correct answers.

A) SAP LeanIX
B) SAP Marketing Cloud
C) BTP Build Apps
D) SAP Signavio

5. Which of the following features are part of company configuration?
There are four correct answers.

A) Custom translations
B) Company settings
C) Service workflows
D) Admin policy groups
E) Screen configuration
F) Password policy

Solutions: