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Updated: Aug 22, 2026
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Salesforce NP-Con-101 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Nonprofit Success Pack Consultant Exam (NP-Con-101) |
| Exam Number: | NP-Con-101 |
| Available Languages: | English |
| Exam Format: | Multiple-choice, Multiple-select, Scenario-based questions |
| Passing Score: | 67% |
| Real Exam Qty: | Approximately 60 scored questions + up to 5 unscored questions |
| Exam Duration: | 105 minutes |
| Related Certifications: | Salesforce Certified Platform Administrator |
| Exam Price: | USD 200 (plus applicable taxes); JPY 30,000 |
| Recommended Training: | Salesforce Nonprofit Success Pack Documentation Trailhead: Prepare for Salesforce Nonprofit Success Pack Consultant Exam |
| Exam Registration: | Official Salesforce Certification Registration Salesforce Certification Help and Scheduling |
| Sample Questions: | Salesforce NP-Con-101 Sample Questions |
| Exam Way: | Online proctored exam or onsite testing center |
| Pre Condition: | Salesforce Certified Platform Administrator credential required |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-npsp-consultant---NP-Con-101 |
Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Domain Expertise | 20% | - Nonprofit Solution Identification
|
| Solution Design | 20% | - Architecture Design
|
| Analytics | 5% | - Reporting and Insights
|
| Implementation Strategies and Best Practices | - Project Delivery
| |
| Integration and Data Management | 15% | - Data Handling
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A development associate using NPSP wants to add the Check/Reference Number on a report but does not see that field in the Report Builder. What should the consultant advise?
A) Check if the report type includes Opportunities.
B) Check a custom field, "Check/Reference Number" on Opportunity
C) Check a custom field, "Check/Reference Number" on Payments
D) Check if the report type includes Payments
2. A nonprofit using NPSP performs m-person case management for new and existing clients in the field. When case managers return to the office, they need to enter over 100 contacts from a spreadsheet, and then create a Case for each.
What should the consultant recommend to meet the requirement?
A) Configure NPSP Data Importer to upsert Contacts with related Cases.
B) Create a web-to-case form that case managers will use to record the contact details.
C) Use Data Import Wizard to insert Contacts and related Cases.
D) Install Case Management to upsert Contacts and relate them to Cases.
3. A user at a nonprofit is trying to run a mailing list report on a campaign using the NPSP Household Mailing List button. They receive an error saying, "the data you are trying to access is unavailable." The button works as expected for the system administrator.
What should the consultant advise to troubleshoot the issue?
A) Check if the user has access to Households via Role hierarchy.
B) Check if the user has the View Reports in Public Folders system permission.
C) Check if the Campaign ID filter in the Campaign Household Mailing List report is unlocked.
D) Check if the user has access to the Apex Class for Manage Households.
4. A Salesforce admin would like to report on data from Marketing Cloud using Salesforce reports. The organization's Marketing Cloud instance is using Marketing Cloud Connect. Tracking is enabled.
Which type of data is available for reporting using Salesforce reports?
A) MobileConnect Message details
B) Interaction Studio Impression details
C) Email Studio Send details
D) Journey Builder Activity details
5. A consultant is helping a nonprofit diagnose and address some issues they have with NPSP. The consultant sees the customer i$ hitting governor limit errors on a particular job.
Which action should the consultant take to resolve the issue?
A) Decrease the batch size for that job.
B) Reschedule that nightly job.
C) Increase the batch size for that job.
D) Schedule that job to run more frequently.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: A |
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