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Updated: Aug 09, 2026
No. of Questions: 14 Questions & Answers with Testing Engine
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Career Path
The individuals who complete the ITIL ITILSC-SOA exam and earn the related certification can explore various positions. They can work in the field of IT management and think about the following job roles: a Service Portfolio Manager, a Supplier Relationship Manager, an IT Finance Manager, as well as a Service Level Manager. The average remuneration for these titles is $98,000 per year.
PeopleCert ITIL Service Capability Service Offerings and Agreements ITILSC-SOA Exam
PeopleCert ITIL Service Capability Service Offerings and Agreements ITILSC-SOA Exam validate the Candidates working knowledge of SOA to enable portfolio, service level, service catalog, demand, supplier and financial management. It also tests the Candidates have knowledge of five stages of the ITIL lifecycle (service strategy, service design, service transition, service operation, and continual service improvement) can offer value to organizations and projects. Candidate must have a strong understanding of how service offerings can be developed to support the needs of both the business and the user.
Reference: https://www.exin.com/JP/ja/exams/&exam=itil%C2%AE-v3-intermediate:-service-offerings-and-agreements
EXIN ITILSC-SOA Exam Overview:
| Certification Vendor: | EXIN / AXELOS (ITIL qualification scheme) |
| Exam Name: | ITIL Service Capability: Service Offerings and Agreements (SOA) |
| Exam Number: | ITILSC-SOA |
| Exam Format: | Scenario-based multiple choice, Complex multiple-response questions |
| Real Exam Qty: | 8 scenario-based multiple choice questions (40 marks total) |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% (28/40) |
| Certificate Validity Period: | Lifetime (ITIL v3 certifications do not expire) |
| Available Languages: | English |
| Related Certifications: | ITIL Foundation ITIL Intermediate Capability Stream ITIL Service Lifecycle Stream |
| Recommended Training: | Axelos ITIL Official Site PeopleCert ITIL Training |
| Exam Registration: | EXIN ITIL Certification Information PeopleCert ITIL Certification Registration |
| Sample Questions: | EXIN ITILSC-SOA Sample Questions |
| Exam Way: | Online or onsite proctored exam (depending on accredited training provider) |
| Pre Condition: | ITIL Foundation certification is required before taking this exam. |
The ITIL ITILSC-SOA exam is a module that signifies practically applying SOA practices for the sake of ensuring the enabling of portfolio, service catalogue, service level, supplier, financial, and demand management. This test is in the stream of ITIL Service Capability and is composed of content for guiding specialists on best practices. The intention of SOA is to offer a helping hand to companies and individuals to get a profound awareness of the stages associated with the lifecycle concerning ITIL. They include service strategy, service transition, service design, service operation as well as CSI (Continual Service Improvement).
EXIN ITILSC-SOA Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Supplier Management | |
| Service Level Management | |
| Service Offerings and Agreements Lifecycle | |
| Service Catalogue Management | |
| Demand Management | |
| Service Portfolio Management |
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