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HP HP2-I47 Exam Syllabus Topics:

HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. How are HP Care Pack Services sold?

A) They are available as a contractual service and can be sold at any time as a standard SKU offering
B) They are sold as a transactional upfront payment although they require special terms and a minimum threshold.
C) They are sold with flexible payment terms and coverage options, offer standard and custom options, and are renewable.
D) They are attached to hardware by the device serial number and sold as a transactional upfront payment.

2. You want to attach HP Fix Services to a deal with a new customer.
Which questions should you ask to determine the pain points that the customer is experiencing? (Select two.)

A) How do you decide when to acquire or retire the company's personal systems?
B) What does the company's roadmap for growth over the next ten years look like?
C) Do you currently have a security strategy in place for your PCs and other devices?
D) How much employee productivity is lost to device downtime due to failure or damage?
E) What percentage of your budget is allocated to new hardware acquisition?
F) How do you deal with hardware support when employees are working remotely?

3. Name a benefit of HP Active Care, powered by HP TechPulse.

A) Automatic performance tuning based on feedback
B) Ability to actively change the security policies in response to threats
C) Actionable device and employee insights whether online or offline
D) Proactive issue identification and remediation

4. An enterprise manufacturing company is considering adjusting their business processes in order to create a more sustainable workplace and help advance the company's circularity goals. The IT manager has been tasked with contributing to a business plan for a distributed, hybrid workforce.
What are two benefits that the IT manager should include in the company's proposed sustainability plan?
(Select two.)

A) IT for a hybrid workforce is easier to manage than physical, on-premises workplaces because employers expect remote employees to manage their devices.
B) A current trend has shown that employees will stay with an environmentally responsible company long-term
C) Visibility and control over changing technology will enable the businesses to meet the technology demands of the future.
D) As employers adopt hybrid workforce, they must accept lower employee productivity and IT support levels.

Solutions: