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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. HOTSPOT
U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hub. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.
In the Answer Area, select the correct execution for each Task.

2. U+ Bank has recently started using Pega Customer Decision Hub to display the first credit card offer, the Standard card, to every customer who logs in to their website.
Which three tasks do you need to perform to implement this requirement? (Choose Three)

A) Define customer engagement polices
B) Create the action and its web treatment
C) Create and configure the real-time container
D) Set up business structure to Sales/CreditCards
E) Define customer contact policies

3. What does a solid arrow from a "Set Property" component to a "Filter" component mean?

A) A property from the "Set Property" component is referenced by the "Filter" component.
B) There is a one-to-one relationship between a "Set Property" and a "Filter" component.
C) To evaluate the "Set Property" component, the "Filter" component is evaluated first.
D) Information from the "Set Property" component is copied over to the "Filter" component.

4. U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.
What do you need to define to implement the business requirement?

A) Suppression policy
B) Volume constraints
C) Applicability rules
D) Customer contact limits

5. When a customer is offered an action that they already accepted, this is because_________.

A) there are no suppression rules defined
B) the actions are filtered based on eligibility
C) the customer intent was captured incorrectly
D) the strategy is not customized to exclude previously accepted offers

Solutions: