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Multiple choices

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Free demo available

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Practice test available

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WGU Operations Management (C215, VDC2) Sample Questions:

1. A company is experiencing an unusual amount of deliveries that are either late or an incorrect quantity.
Which type of system is used to identify and manage this type of problem?

A) FMS (flexible manufacturing system)
B) CRP (capacity requirements planning)
C) MRP (material requirements planning)
D) ERP (enterprise resource planning)

2. Which continuous improvement method does Cpk measure?

A) Parts per million on the capability index
B) The most common measurement process
C) What a process is capable of and how long it will take to conclude
D) How close one is to a target and how consistent one is with the average performance

3. Which two types of operations include repetitive processes?
Choose 2 answers

A) Project process
B) Batch process
C) Line process
D) Continuous process

4. Which type of aggregate plan is preferable when a company produces custom or special purpose equipment, one-of-a-kind items, or highly perishable products?

A) A chase aggregate plan
B) A hybrid aggregate plan
C) A modified sales and operations plan
D) A level aggregate plan

5. What do assignable causes of variation indicate?

A) A computer virus was found in the system.
B) Out-of-control signals were found in the process.
C) Equipment was found to be out of control.
D) Human resources found an operator was at fault.

Solutions: