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SAP C-C4HFSM-91 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. Which answers are correct in regards to work shifts? Choose Three correct answers.

A) Work shifts are defined at the company level and apply to all technicians Atfi CI.
B) Each technician can have only one work me pattern
C) Only internal employees can have work shifts
D) Work shifts are visible in the workforce management planning board
E) I can define a work shift pattern for a group of people

2. Which features are available in the smart form designer? Choose Three correct answers.

A) Create custom elements
B) Design new icons
C) Import translations
D) Preview report
E) Copy template

3. Which platforms are supported for the SAP Field Service Management mobile app? Choose Three correct answers.

A) Android
B) Windows phone
C) iOS
D) Windows desktop
E) Blackberry

4. In which steps of the end-to-end service process does SAP Management contribute to the overall customer experience? Choose Two correct answers.

A) Parts logistics
B) Workforce management
C) Customer feedback management
D) Mobile field service execution

5. As a technician, you want to record expenses. Which objects can you record expenses against? Choose Three correct answers.

A) Equipment
B) Purchase order
C) Business partner
D) Service call
E) Activity

Solutions: