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Salesforce AP-220 Exam Syllabus Topics:

Salesforce Order Management Developer Accredited Professional Sample Questions:

1. A customer wants to activate Omnichannel Inventory (OCI) for their Salesforce Order Management system.
What is the first step?

A) Automate inventory updates using Apex Triggers.
B) Replace existing inventory systems with Salesforce.
C) Migrate historical inventory data to OCI.
D) Configure inventory locations in the OCI setup menu.

2. A customer needs to implement a solution for handling bulk refunds.
What approach should be used?

A) Manual data uploads via Data Loader
B) Custom Apex Jobs with batch processing
C) Real-time updates using REST APIs
D) Static templates for refund approvals

3. Which is the first step in configuring Omnichannel Inventory for Salesforce Order Management?

A) Define inventory locations and their relationships
B) Decommission existing inventory management systems
C) Enable real-time reporting for inventory levels
D) Automate inventory updates using Apex Triggers

4. Which strategies ensure a cohesive system landscape for Order Management? (Choose two)

A) Identifying dependencies between integrations
B) Avoiding the use of third-party systems entirely
C) Aligning integration timelines with business goals
D) Limiting integrations to only real-time workflows

5. What are critical steps when mapping the system landscape for Order Management? (Choose two)

A) Limiting integrations to native Salesforce features
B) Automating all workflows before assessing system requirements
C) Assessing each integration's alignment with business processes
D) Documenting all existing and proposed integrations

Solutions: