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Avaya 3000.3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

A) Dependencies
B) General
C) Advanced
D) Log on

2. A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?

A) IP Office must be in a SCN.
B) The Workgroup name must be in each server.
C) The registry key is a string containing the name of the share.
D) VoiceMail Pro must be part of the domain.

3. Which two email client are supported for IP Office IMAP services? (Choose two.)

A) MS Outlook
B) Lotus Notes
C) Microsoft office Communicator
D) Lotus Messages

4. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?

A) The telephone display message can be changed
The prompt can changed by telephone or can use a .wav file.
B) The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
C) The telephone display massage cannot be changed.
The prompt cannot be changed.
D) The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.

5. The Customer Call Reporter(CCR)installation is now completed, but a user with the name ''Agent 1'is not showing in the CCR Web page.

A) ''Agent1''cannot be used as a name for a CCR agent.
B) Go to CCR and check on Supervision Setting and enable ''Agent1''as a CCR agent.
C) Go to CCR, log-in as Administrator, and enable ''Agent1''as a CCR agent.
D) Go to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent.

Solutions: