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IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. A company establishes a BPM Governance Model with an Executive Review Committee and a BPM Project Review Committee. Once the project is initiated it is built out with resources from the Center of Excellence (COE) that design and develop the solution. In the course of working with the BPM Platform and SOA team, the program manager realizes that the project integration costs are greatly increased over the amount of the initial estimate. What should the program manager do?

A) Negotiate a cheaper integration approach with the Executive Steering Committee.
B) Present the cost over-run to the COE so that additional funds can be allocated.
C) Press the SOA team to reduce their estimates.
D) Present the cost over-run to the BPM Project Review Committee so that the integrations can be prioritized and placed into at development phase.

2. A program manager is planning a project after Playback 0 with a customer. The first proposed plan includes releasing the process with no integrations to external systems. In this plan the process participants will key in data into the process application manually for the first release. The customer replies that this is not a good solution because the integrations are required. The customer proposes a second plan where all the integrations are built for the first release and it will take nearly 3 times as long to deliver with a duration of 9 months. After discussing the pros and cons of the different approaches the customer states that the plan with integrations will be less work and cost overall because they know that they will eventually build all the integrations. How should the program manager respond?

A) Continue to support the first plan because it gives the process participants the ability to work with the data first hand and greatly reduce the user acceptance testing.
B) Accept the customer's proposed plan as the customer has confirmed that the integrations will eventually be implemented. The program manager will document the integration risks.
C) Accept the second plan because it will lock the customer into a much longer implementation during which the program manager can push for shorter releases.
D) Continue to support the first plan because partial solutions that bring about an earlier release will often demonstrate that the full scope of initial planned integrations are not required.

3. One week prior to the start of Iteration 5, which is planned for a two weeks duration, the BPM Program Manager has asked developers to review the proposed user stories assigned to the iteration, define implementation tasks and provide estimates in hours. During the commitment meeting prior to iteration start, one of the user stories has a single implementation task with an estimate of 80 hours. What should the BPM Program Manager recommend?

A) Cancel the user story and move it to a future iteration because 80 hours too large to fit into a two-week iteration with confidence.
B) Break down the implementation work into tasks that can be described in 8 hours or less.
C) Pad the task with 20% more hours because developers typically under-estimate their required effort.
D) Break down the user story into child stories because it is an epic.

4. What are the three interfaces provided by the Process Designer?

A) Process Portal, Optimizer, Inspector
B) Designer, Optimizer, Inspector
C) Process Portal, Optimizer, Coach Designer
D) Designer, Optimizer, Coach Designer

Solutions: