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Updated: Aug 01, 2026

No. of Questions: 160 Questions & Answers with Testing Engine

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Salesforce Plat-Admn-201 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Service and Support Applications: This domain covers case management systems, including case assignment, queues, and automation through escalation rules, auto-response rules, and Einstein for Service.
Topic 2
  • Object Manager and Lightning App Builder: This domain focuses on Salesforce data architecture, including object relationships, field customization, page layout management, and understanding the implications of field deletions on dependent features.
Topic 3
  • Agentforce AI: This domain introduces AI-powered agents in Salesforce, covering use cases, configuration in Agent Builder, security considerations, and troubleshooting agent permissions.
Topic 4
  • Configuration and Setup: This domain covers foundational administrative tasks including company settings, user interface configuration, user management with licenses and access controls, and implementing security measures through login restrictions and the Salesforce sharing model.
Topic 5
  • Productivity and Collaboration: This domain addresses activity management, Chatter collaboration, Salesforce mobile app customization, and AppExchange applications including managed and unmanaged packages.
Topic 6
  • Automation: This domain covers automation tools for streamlining business processes, including assignment and escalation rules, Flow configuration for various scenarios, and approval process setup.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-platform-admin---Plat-Admn-201

Salesforce Plat-Admn-201 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Platform Administrator
Exam Number:Plat-Admn-201
Certificate Validity Period:Maintenance required per Salesforce release cycle (no fixed expiration, ongoing maintenance exams required)
Exam Duration:105 minutes
Exam Format:Multiple Choice, Multiple Select
Passing Score:65%
Exam Price:$200 USD (plus applicable taxes, varies by region)
Available Languages:English, Japanese, French, German, Spanish, Portuguese (Brazil)
Related Certifications:Salesforce Certified Advanced Administrator
Salesforce Certified Platform App Builder
Salesforce Certified Platform Developer I
Real Exam Qty:60 (approximately)
Recommended Training:Advanced Administrator Learning Path
Salesforce Admin Beginner Trail
Exam Registration:Salesforce Certification Registration
Pearson VUE Salesforce Exams
Sample Questions:Salesforce Plat-Admn-201 Sample Questions
Exam Way:Online proctored exam or onsite test center via Pearson VUE
Pre Condition:No mandatory prerequisites; basic Salesforce platform knowledge recommended
Official Syllabus URL:https://trailhead.salesforce.com/credentials/administrator

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