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Updated: Aug 17, 2026

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WGU Organizational-Behavior Exam Overview:

Certification Vendor:Western Governors University (WGU)
Exam Name:Organizational Behavior
Exam Number:GTO1, C715
Certificate Validity Period:Valid until program completion
Exam Duration:90 minutes
Real Exam Qty:37–40
Passing Score:Competency-based (score not published; pass/fail only)
Exam Format:Multiple choice, Objective Assessment (OA)
Exam Price:Included in tuition / No separate fee
Available Languages:English
Recommended Training:WGU Course Material & Learning Resources
Exam Registration:WGU Student Portal
Sample Questions:WGU Organizational-Behavior Sample Questions
Exam Way:Online proctored assessment
Pre Condition:Enrollment in WGU business program; no prior exams required
Official Syllabus URL:https://www.wgu.edu/online-business-degrees/organizational-behavior-c715.html

WGU Organizational-Behavior Exam Syllabus Topics:

SectionWeightObjectives
Leadership~17%- Leadership theories and styles
  • 1. Power, influence, and decision-making
  • 2. Trait, behavioral, contingency, transformational, servant leadership
Behavioral Influences~17%- Individual behavior drivers
  • 1. Learning and attribution processes
  • 2. Personality, values, attitudes, perception
Group Development~17%- Group formation and stages
  • 1. Norms, roles, status, cohesiveness
  • 2. Forming, storming, norming, performing, adjourning
Performance Evaluation~17%- Evaluation systems and methods
  • 1. Motivation and performance linkages
  • 2. Appraisal types, feedback, reward systems
Teams and Team Building~17%- Team types and effectiveness
  • 1. Team leadership and conflict management
  • 2. Cross-functional, virtual, self-managed teams
Organizational Culture~17%- Culture definition and components
  • 1. Culture types, functions, and impact
  • 2. Shared values, beliefs, symbols

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. Which team type takes on many responsibilities of their former supervisors?

A) Problem-solving team
B) Cross-functional team
C) Self-managed work team
D) Virtual team


2. Which statement is true about groupshift?

A) It cannot be toward greater risk.
B) It is not a real-world phenomenon.
C) It is a side-stepping technique.
D) It can be toward caution or toward risk.


3. What is social loafing?

A) A process by which individuals attempt to control the impression others form of them
B) The tendency for individuals to expend less effort when working collectively than when working individually
C) An expectation that others will not act opportunistically when working collectively
D) The tendency for individuals to work harder when working collectively than when working individually


4. When is organizational culture a liability?

A) When a strong organizational culture limits diversity within the organization.
B) When the organizational culture reduces ambiguity for employees.
C) When the culture includes shared values on organizational goals.
D) When core values are shared by different departments within the organization.


5. What is a characteristic employed by transactional leaders?

A) Promises rewards for good performance
B) Provides vision and sense of mission
C) Instills pride and gains trust
D) Promotes intelligence and rationality


Solutions:

Question # 1
Answer: C
Question # 2
Answer: D
Question # 3
Answer: B
Question # 4
Answer: A
Question # 5
Answer: A

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