Exam Code: ITIL-4-DITS
Exam Name: ITIL 4 Leader: Digital & IT Strategy Exam
Certification Provider: Peoplecert
Corresponding Certification: ITIL 4 Strategic Leader

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Updated: Oct 29, 2026

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Peoplecert ITIL-4-DITS Exam Syllabus Topics:

Topic	Details
Topic 1	Assessing Digital Strategy: This domain targets a Business Strategy Analyst and focuses on evaluating the impact of digital strategy on overall business success. It includes examining how digital initiatives influence various business areas and how a well-crafted digital strategy can drive innovation and growth.
Topic 2	Driving Organisational Change: This section measures the skills of a Change Management Lead and covers leading organisational change through digital and IT strategies. It emphasizes aligning culture, processes, and structures to support digital transformation, fostering an environment that encourages innovation and agility.
Topic 3	Responding to Digital Disruption: This domain targets a Digital Transformation Specialist and explores how organisations can strategically position themselves against digital disruptors. It involves assessing digital readiness, using technology to enhance operational performance, and improving customer satisfaction to stay relevant in disruptive markets.
Topic 4	Operationalising Strategy: This section measures the expertise of an IT Service Manager and addresses how digital and IT strategies integrate with the ITIL 4 service value system. It covers aligning strategies with guiding principles, effectively implementing them across the service value chain, and utilizing ITIL 4 practices to ensure strategic objectives are met.
Topic 5	Optimising Customer Experience: This domain targets a Customer Experience Manager and involves techniques to enhance customer interactions through digital and IT strategies. It includes using technology and data insights to personalise experiences, streamline processes, and deliver high-quality, consistent services.
Topic 6	Crafting a Digital Vision and Strategy: This section of the exam measures the skills of a Digital Strategy Consultant and covers assessing both internal and external factors to develop a clear digital vision. It emphasizes understanding the changing landscape of modern service economies and why organisations must evolve their strategies to maintain competitiveness in a digital world.
Topic 7	Strategic Risk Management in VUCA Environments: This section measures skills of a Risk Management Officer and covers identifying, evaluating, and managing risks and opportunities in volatile, uncertain, complex, and ambiguous (VUCA) environments. It includes understanding the challenges of risk management in digital business models and crafting strategies to mitigate threats while exploiting opportunities.
Topic 8	Cultivating Digital Leadership: This section measures the skills of a Digital Leadership Coach and focuses on developing leadership capabilities suited to the digital environment. It includes inspiring teams, promoting collaboration, and navigating complex challenges to drive organisational success in the digital age.

Reference: https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-leader-digital-it-strategy-2924

Peoplecert ITIL-4-DITS Exam Overview:

Certification Vendor:	PeopleCert
Exam Name:	ITIL 4 Leader: Digital & IT Strategy (DITS)
Exam Number:	ITIL-4-DITS
Real Exam Qty:	30
Related Certifications:	ITIL 4 Foundation ITIL 4 Managing Professional Transition
Exam Format:	Multiple Choice, Scenario-based Questions
Certificate Validity Period:	3 years
Exam Duration:	90 minutes
Passing Score:	70%
Available Languages:	English
Recommended Training:	PeopleCert Official Training
Exam Registration:	PeopleCert ITIL Certification Page
Sample Questions:	Peoplecert ITIL-4-DITS Sample Questions
Exam Way:	Online proctored exam or test center (PeopleCert accredited centers)
Pre Condition:	ITIL 4 Foundation certification (or equivalent ITIL qualification) is required.
Official Syllabus URL:	https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/itil-4-strategic-leader

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