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Updated: Jul 17, 2026

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HP HP2-B116 Exam Overview:

Certification Vendor:HP
Exam Name:Selling HP Document Solutions
Exam Number:HP2-B116
Exam Duration:90 minutes
Available Languages:English
Exam Price:USD ~120 (varies by region)
Passing Score:70%
Exam Format:Multiple choice
Related Certifications:HP2-B118 – HP Document Solutions Technical Fundamentals
HP2-B117 – Selling Imaging and Printing Fundamentals
Real Exam Qty:60
Sample Questions:HP HP2-B116 Sample Questions
Exam Way:Delivered through authorized testing providers (e.g., Pearson VUE) in testing centers or online proctored.
Pre Condition:Familiarity with HP document solutions product lines and basic print technology concepts recommended.

HP HP2-B116 Exam Syllabus Topics:

SectionObjectives
Topic 1: Customer Needs and Market Segmentation- Understanding customer requirements
  • 1. Identifying business challenges and print environments
  • 2. Customer segmentation and target markets
Topic 2: Sales Strategies and Positioning- Presenting HP solutions
  • 1. Competitive differentiation strategies
  • 2. Value proposition and ROI justification
Topic 3: HP Document Solutions Product Portfolio- Solution offerings
  • 1. Workflow and document management solutions
  • 2. Managed print services and offerings
Topic 4: Closing the Sale and Implementation- Sales closure techniques
  • 1. Post-sale planning and solution implementation basics
  • 2. Finalizing customer commitments

HP Selling HP Document Solutions Sample Questions:

1. What can be included in an overall definition of a workflow solution?

A) the operational aspects of workplace processes and how each task is structured
B) device utilization and total cost of document production
C) the security of documents and the total cost of print management
D) the management of printer infrastructure and balanced deployment


2. What are the elements that make up the Infrastructure category of the HP document solutions strategy?

A) security,HP Universal Print Driver, host printing, device extension and hardware
B) enterprise-wide printing, printing outsource infrastructure, network security and document distribution
C) content capture, forms automation, LANFax and HP output management
D) job accounting, device management and asset management


3. What can IT departments provide to justify spending on new projects?

A) ROI analysis
B) SAP analysis
C) ERPanalysis
D) ROA analysis


Solutions:

Question # 1
Answer: D
Question # 2
Answer: B
Question # 3
Answer: A

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