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Updated: Jul 16, 2026
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SAP E-HYCPS-60 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Product Support Specialist - SAP Hybris Commerce 6.0 |
| Exam Number: | E_HYCPS_60 |
| Related Certifications: | SAP Certified Development Professional - SAP Hybris Commerce 6.0 |
| Exam Price: | ~$500 USD (varies by region) |
| Certificate Validity Period: | Indefinite / 5 years (legacy policy; retired exam) |
| Real Exam Qty: | 80-85 |
| Exam Format: | Multiple Choice, Multiple Response |
| Available Languages: | English |
| Passing Score: | 65% |
| Exam Duration: | 120 minutes |
| Recommended Training: | Hybris Commerce Support Training SAP Learning Hub |
| Exam Registration: | SAP Training & Certification Shop Pearson VUE |
| Sample Questions: | SAP E-HYCPS-60 Sample Questions |
| Exam Way: | Online proctored or at SAP authorized testing centers |
| Pre Condition: | Recommended: Practical experience with SAP Hybris Commerce 6.0; prior development certification preferred |
| Official Syllabus URL: | https://training.sap.com/certification/e_hycps_60-sap-certified-product-support-specialist-sap-hybris-commerce-6-0/ |
SAP E-HYCPS-60 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integration and Interfaces | 12% | - Payment and search integration - Integration frameworks - LDAP and external systems |
| Performance and Optimization | 12% | - Caching and scalability - System monitoring and logging - Indexing and search performance |
| Architecture and Fundamentals | 12% | - Data modeling and type system - Extensions and module structure - Platform architecture and components |
| Core Functionality | 18% | - Catalog and product management - Pricing and promotions - WCMS and content management - Order management and checkout |
| Product Support Processes | 16% | - Patch and update application - Incident and problem management - Support workflows and SLAs |
| Troubleshooting and Support | 18% | - Diagnostic tools and logs - Common issues and resolution - Error analysis and debugging |
| Installation and Configuration | 12% | - Server setup and deployment - Installation procedures - Configuration properties and settings |
SAP Certified Product Support Specialist - SAP Hybris Commerce 6.0 Sample Questions:
1. Which of the following activities are recommended to make your hybris instance secure?
A) changing the Tomcat manager user and password in the project properties file
B) create a new database user account with limited access rights, for managers who don't need admin access.
C) removing the admin and productmanager accounts and replacing them with your own named accounts with equivalent access rights
D) changing the default hybris password
2. Which of the following are necessary for the creation of a customized order process definition:
A) the process definition wizards in the admin cockpit
B) an order cronjob associated with the process item
C) an extension (possibly based on yAcceleratorFulfilmentProcess template) for process definition
D) an implementation of a factory method to create the process definition
3. What is the WCMS Module beneficial for?
A) Ease of use
B) Restricted product
C) Multi-channel publishing
D) Different content types
E) Technology independence
F) Marketing integration
4. How would you define a fulfillment process in a hybris implementation?
A) by defining BusinessProcess and BusinessProcessAction items in the relevant items.xml file
B) by creating a process definition in an xml file
C) by creating an implementation of the BusinessProcessService interface with appropriate behavior
D) using the process definition wizard in the admin cockpit
5. Promotions can be restricted with product restrictions. Which of the following are effects of applying a product restriction to a product which is part of a promotion?
A) The promotion only applies for the restricted products
B) Whenever a restricted product is in the cart, no promotions will be activated on any product in the cart
C) The restricted product will never be considered for this promotion
D) The restricted product may still be used for activating other promotions
Solutions:
| Question # 1 Answer: A,B,D | Question # 2 Answer: C,D | Question # 3 Answer: A,C,D,E,F | Question # 4 Answer: B | Question # 5 Answer: A,D |
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