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Guidewire ClaimCenter-Business-Analysts Exam Overview:

Certification Vendor:Guidewire
Exam Name:ClaimCenter Business Analyst - Mammoth Proctored Exam
Exam Number:ClaimCenter-Business-Analysts
Real Exam Qty:50-70 (varies by version)
Related Certifications:Guidewire InsuranceSuite Analyst Certification
Exam Format:Multiple Choice, Multiple Select, Scenario-based Questions
Available Languages:English
Exam Registration:Guidewire Education Portal
Sample Questions:Guidewire ClaimCenter-Business-Analysts Sample Questions
Exam Way:Online proctored (Mammoth Proctored Exam)
Pre Condition:Recommended: Guidewire InsuranceSuite Analyst foundational training (no strict formal prerequisite publicly specified)

Guidewire ClaimCenter-Business-Analysts Exam Syllabus Topics:

TopicDetails
Topic 1
  • Claim Center Financials Transactions: This section covers financial controls including payment approvals and holds, contact and vendor management, service request handling, and security framework with permissions and access control lists.
Topic 2
  • Behavior Driven Development at Guidewire: This section introduces BDD methodology and its application in Guidewire implementations, focusing on collaborative development approaches and writing clear, testable requirements using BDD principles.
Topic 3
  • Quality Analyst Basics: This domain covers quality assurance fundamentals including driving quality throughout development, integrating quality from inception, risk assessment and mitigation, test strategy selection, and defect management processes.
Topic 4
  • Claim Processes and Maintenance: This section focuses on end-to-end claims processes, organizational structure setup, line of business coverage configuration, claim intake procedures, and ongoing claim maintenance activities.

Reference: https://www.fiesttech.com/course/guidewire-claim-center-business-analyst

Guidewire ClaimCenter Business Analyst - Mammoth Proctored Sample Questions:

Question #1

When capturing information about a damaged vehicle, Succeed Insurance requires that the total distance driven (miles/km) for the vehicle be captured as well. What is the best practice for a Business Analyst (BA) to determine if ClaimCenter already has a field to capture distance driven?

  • A. Review the Guidewire ClaimCenter Application Guide for information on creating a vehicle incident.
  • B. Start Guidewire Studio, search for a Vehicle Incident screen and review it for a relevant field.
  • C. Log in to ClaimCenter and review the Vehicle Incident screen to see if there is a relevant field.
  • D. Check the full view of the Data Dictionary to see if a relevant field exists on the Vehicle entity.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #2

An Adjuster at Succeed Insurance is handling a homeowners claim with a dwelling exposure for damage to the insured's home. The Adjuster's Authority Limit Profile has the following limits:

The table below is a view of the property claims organization within Succeed Insurance. The Adjuster is a member of the group Property - Team A.

The Adjuster creates a payment in the amount of $6,500 for repairs to the insured's home. How will it be processed assuming that the claim has sufficient reserves for the payment?

  • A. The payment requires approval. An approval activity will be generated and routed to Supervisor D.
  • B. The payment requires no approval. It will be processed and issued to the insured.
  • C. The payment requires approval. An approval activity will be generated and routed to Supervisor A.
  • D. The payment requires approval. An approval activity will be generated and routed to Supervisor C.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #3

What are two recommended best practices with user interface (UI) mock-ups in a ClaimCenter implementation project? (Choose two.)

  • A. When creating a user interface (UI) mock-up, a Business Analyst (BA) should take a clear screen shot.
    User interface (UI) mock-up tools should not be used.
  • B. A live system demonstration is acceptable in place of using a user interface (UI) mock-up to describe needed changes to the user interface.
  • C. A Business Analyst (BA) should document the requirement number associated with the mock-up and then use a user interface (UI) mock-up tool to build the mock-up.
  • D. When a Business Analyst (BA) does not have access to a tool, it is acceptable to take a clear screen shot, then indicate on the image how the screen should appear to meet the requirements.
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Correct Answer: C,D  🗳️

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Question #4

Succeed Insurance requires that all vehicles involved in collisions be evaluated to determine if the vehicle is a total loss. A vehicle claim is deemed a total loss using a calculation based on points earned for selecting specific vehicle information.
What are two examples of acceptance criteria for this business requirement? (Choose two.)

  • A. Ensure that the business rule generates the Review for Salvage Activity.
  • B. Create a business rule to calculate total loss points.
  • C. Add a question to the Total Loss Calculator that identifies the relevant damage.
  • D. Validate the assignment to the Salvage Group when calculated points are 25 or greater.
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Correct Answer: A,D  🗳️

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Question #5

At Succeed Insurance, new personal auto claims involving a fatality are assigned to a High Complexity Auto group made up of Adjusters with at least eight years of experience dealing with the issues and emotions commonly found in claims involving fatalities. Fatality claims typically take 18 to 24 days to complete. The assigned Business Analyst (BA) will document the assignment rule for this requirement in User Story Card Assign Claims Exposures and Activities for a Personal Auto Claim - Foundational. The existing tab UI Validation & Business Rules shown below is not a good fit for assignment rules, so a new tab will be added to the Story Card.

Which two sets of columns should the new tab include to accurately capture the assignment rule requirements? (Choose two.)

  • A. Entity, Line of Business, Rule Conditions, Rule Actions
  • B. Comments, Wave or Release, Requirement Number
  • C. Name of DV or LV, Field or Filter, Rules or Links to Master Business Rules Spreadsheet
  • D. Global Assignment Rule, Default Group Assignment Rule, Exit Type
  • E. Error or Warning?, Base Product/New/Modified, Acceptance Criteria
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

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