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Updated: Jul 26, 2026
No. of Questions: 80 Questions & Answers with Testing Engine
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Certification Path for Commerce Cloud Business User
Coming up ensuing are pre-fundamentals for the test:
- Identifies standard usefulness accessible in SAP Commerce Cloud for search and route through SOLR, estimating, shopping basket taking care of, checkout types, advancements and coupons, B2B trade
- Describes essential choices for coordinating SAP Commerce Cloud with other SAP frameworks and programming arrangements
- Introduces the essential request the board augmentations and the highlights of request the executives administrations module, just as the client care functionalities by means of Assisted Service Mode (ASM) and the client assistance cockpit in backoffice
- Introduces item demonstrating and list the board, clarifies idea of item variations, order, grouping and packages, just as the information the executives inside item cockpit in backoffice
- Describes the information design, highlights and functionalities, just as the graphical UI of web content management,(also known as SmartEdit). Likewise presents the personalization module the connected setup in SmartEdit
- Explains the ordinary use for Cron Jobs, impex contents, work process and addons, distinguishing proof of the progressive system of clients and clients' jobs, approval rules. Presents the arrangement and engineering of SAP business cloud and trade cloud variant 2 (otherwise called ccv2). Inlcudes extra information about SAP upscale trade, GDPR support, compartment support and other industry explicit gas pedals
SAP C-C4H320-02 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Commerce Cloud Business User |
| Exam Number: | C_C4H320_02 |
| Exam Duration: | 180 minutes |
| Passing Score: | 65% |
| Available Languages: | English |
| Real Exam Qty: | 80 |
| Certificate Validity Period: | SAP Global Certification is subject to stay current requirements (typically annual updates required via stay current assessments) |
| Exam Price: | USD 500 (varies by region) |
| Exam Format: | Multiple choice, Multiple response |
| Related Certifications: | SAP Commerce Cloud SAP Customer Experience (CX) |
| Recommended Training: | SAP Commerce Cloud Business User Training |
| Exam Registration: | SAP Certification Hub |
| Sample Questions: | SAP C-C4H320-02 Sample Questions |
| Exam Way: | Online proctored or test center exam via SAP authorized testing provider |
| Pre Condition: | Basic knowledge of e-commerce processes and SAP Commerce Cloud recommended |
| Official Syllabus URL: | https://training.sap.com/certification/ |
What is the expense of Commerce Cloud Business User
The expense of Commerce Cloud Business User is $250.
- Passing Score: 63%
- Length of Examination: 180 minutes
- Number of Questions: 80
- Format: Multiple decisions, different answers
SAP C-C4H320-02 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Business User Operations | - Content and storefront management
|
| Topic 2: Order Management and Customer Processes | - Order lifecycle
|
| Topic 3: Product Content and Catalog Management | - Product content management
|
| Topic 4: Pricing and Promotion | - Pricing mechanisms
|
| Topic 5: SAP Commerce Cloud Fundamentals | - Architecture and core concepts
|
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