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Updated: Jul 28, 2026
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| Certification Vendor: | BlackBerry |
| Exam Name: | Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment (v5.0) |
| Exam Number: | BCP-620 |
| Exam Price: | $150 - $200 USD |
| Real Exam Qty: | 118 - 122 |
| Passing Score: | Approx. 70% |
| Available Languages: | English |
| Certificate Validity Period: | 3 Years |
| Exam Duration: | 120 - 150 |
| Related Certifications: | BCP-221 BCP-420 BCP-710 |
| Exam Format: | Multiple Choice, Drag and Drop, Scenario-Based |
| Recommended Training: | BES 5.0 Administration Guide BlackBerry Official Training |
| Exam Registration: | BlackBerry Certification Portal Pearson VUE Registration |
| Sample Questions: | BlackBerry BCP-620 Sample Questions |
| Exam Way: | In-person at authorized Pearson VUE test centers; online proctored exam available |
| Pre Condition: | Recommended: Hands-on experience with BlackBerry Enterprise Server 5.0, Microsoft Exchange Server 2003/2007/2010, Active Directory, and network infrastructure |
| Official Syllabus URL: | https://www.blackberry.com/support/certification |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security and Policy Management | 15% | - IT policy implementation - Compliance and access control - Encryption and authentication |
| Topic 2: Integration with Microsoft Exchange Environment | 25% | - Exchange Server compatibility - Service account permissions - Messaging and collaboration integration |
| Topic 3: Maintenance, Monitoring and Troubleshooting | 20% | - Common issues and resolution - Backup and recovery - Monitoring services and tools |
| Topic 4: BlackBerry Enterprise Server (BES) Architecture and Planning | 20% | - Infrastructure requirements - Design for scalability and high availability - Database and server sizing |
| Topic 5: Installation and Configuration | 20% | - Network and security settings - BES installation procedures - Component configuration |
1. An employee is tasked with adding and removing BlackBerry device users to the BlackBerry Enterprise Server. What is the most restrictive role that can be assigned to this employee, which still allows them to perform these tasks? (Choose one)
A) Server Only Administrator
B) Security Administrator
C) Junior Helpdesk Administrator
D) Senior Helpdesk Administrator
E) Enterprise Administrator
2. A company already has an SNMP monitoring system in place that management would like to see monitor the BlackBerry Enterprise Server. Which file is needed to be utilized in order to ensure SNMP communication between the BlackBerry Enterprise Server and the third-party monitoring tool? (Choose one)
A) WMI
B) MIB
C) CSV
D) MSI
E) PRK
3. With secure messaging, Plazmic Inc. has decided to implement the S/MIME support package. How can the IT department deploy this for all the BlackBerry device users? (Choose one)
A) Use a software configuration to push it to all BlackBerry device users
B) Use the BlackBerry Desktop Manager to upload the S/MIME support package
C) Have the user download it from the S/MIME website on the BlackBerry device
D) Use the BlackBerry Web Desktop Manager to allow users to install the S/MIME support package
4. Softart Microsystems Inc. has migrated their email infrastructure to Exchange 2007. Which Exchange permission must be assigned to the BESAdmin account to allow users on the BlackBerry Enterprise Server to send emails? (Choose one)
A) DomainAdmin
B) ViewOnlyAdmin
C) Administer Information Store
D) Send As
E) Receive As
5. What is the minimum version required to implement database mirroring in Microsoft SQL Server? (Choose one)
A) 2005 base
B) 2000 SP 3
B2000 SP4
C) 2005 Express
D) 2005 SP2
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: D |
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