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Updated: Aug 24, 2026
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| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Order Management Developer Accredited Professional |
| Exam Number: | AP-220 |
| Exam Price: | USD 150 |
| Exam Format: | Multiple Choice, Multiple Select |
| Related Certifications: | Salesforce Accredited Professional |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 65 |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Passing Score: | 70% |
| Recommended Training: | Get to Know Order Management for Developers Order Management Foundations for Developers |
| Exam Registration: | Salesforce Credentials Kryterion Webassessor |
| Sample Questions: | Salesforce AP-220 Sample Questions |
| Exam Way: | Online proctored or onsite at Kryterion test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience with Salesforce development and Order Management implementation |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/order-management-developer |
| Section | Weight | Objectives |
|---|---|---|
| Order Orchestration and Automation | 15% | - Process automation and optimization - Flow Builder for order automation - Orchestration scenario design - Error handling and retry mechanisms |
| Integration with External Systems | 25% | - Platform Events for real-time updates - REST / SOAP API integration patterns - ERP, payment, inventory system integration - Middleware and external system connectivity |
| Order Lifecycle Management and Architecture | 20% | - Order orchestration plans and workflows - Fulfillment status tracking and state management - Order Summary, Fulfillment Order structure - Order data model and relationships |
| Testing, Debugging and Deployment | 5% | - Debugging and troubleshooting - Deployment best practices - Apex testing and code coverage |
| Apex Development for Order Customization | 25% | - Asynchronous processing (Queueable, Future) - Apex triggers for order events - Custom logic extension for order processes - Bulk data handling and best practices |
| Data Management and Performance | 10% | - Large dataset management - Governor limits and scalability - Data indexing and query optimization |
1. A customer needs to implement a solution for handling bulk refunds.
What approach should be used?
A) Manual data uploads via Data Loader
B) Custom Apex Jobs with batch processing
C) Real-time updates using REST APIs
D) Static templates for refund approvals
2. When designing the system landscape for Order Management, which approach ensures alignment with business processes?
A) Limiting the integration scope to Order Summary Objects
B) Avoiding the use of third-party APIs
C) Using Salesforce standard workflows without customization
D) Creating a detailed mapping of current and future integrations
3. Which of the following is a best practice for handling errors during a historical data load into Order Management?
A) Log errors and retry failed records automatically
B) Ignore minor errors to speed up the process
C) Disable validation rules during data load
D) Manually review each error after data import
4. Which OCI feature supports headless API integrations with external systems?
A) Workflow Rules
B) Static Inventory Reports
C) Inventory Availability APIs
D) Data Migration Templates
5. Which benefits does the Salesforce Self-Service Cartridge offer in Order Management? (Choose two)
A) Prebuilt frameworks for enriched B2C use cases
B) Automated legacy system decommissioning
C) Simplified customization for self-service functionalities
D) Real-time API integration with external systems
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: A,C |
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