Pass with professional 9L0-415 actual quiz materials

Apple 9L0-415 Exam Overview:

Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

Question 1

What steps should you use when troubleshooting application issues?

A. The four system resource domains are:
User, containing applications and system resources specificto each user account
Local, containing applications and system resourcesavailable to all users on the local Mac
Network (optional), containing applications and systemresources available to any Mac that has an automatednetwork share
System, containing applications and system resourcesrequired to provide basic system functionality
B. Gatekeeper can restrict software to Mac App Storeapplications only, or Mac App Store and identified developer applications only (this is the default option), or any application regardless of origin.
C. General application troubleshooting steps include restarting the application, trying another known working document, trying another user account, checking log files, deleting cache files, replacing preference files, and replacing application resources.
D. The optional firewall settings let you control whether signed applications are automatically allowed through the firewall, control the list of allowed (or denied) applications, and enable stealth mode (which means your Mac won't respond to any unsolicited connections).

Question 2

Why might a previously backed-up item no longer be available in Time Machine?

A. Any item downloaded using one of the built-in OS X applications will be marked for quarantine. Third-party applications may not mark downloaded items for quarantine.
B. A previously backed-up item won't be available if your backup volume filled up and Time Machine had to start deleting older items to make room for newer items.
C. To verify a specific service is available from a service provider, first use the Network Utility Ping tab to verify basic connectivity. Then use the Network Utility Port Scan tab to verify the specific service port(s) are open. You should always limit the port scan to the specific ports required for the network service you're testing.
D. The default folders in a user's home folder are Desktop, Documents, Downloads, Library (hidden), Movies, Music, Pictures, and Public. Optional home folder items include Applications and Sites folders.

Question 3

How do the four default System Preferences categories differ?

A. The easiest method to configure VPN settings is to use a configuration profile containing all the relevant VPN setup information.
B. During installation of OS X Mavericks, the only optional choice is to define an installation destination other than the Mac computer's current default system disk.
C. Archive files are much simpler to create in the Finder and are compatible with third-party operating systems. Disk images are more difficult to create and manage, but they offer greater flexibility. Primarily, disk images can be easily modified and converted. However, OS X style disk images aren'tcompatible with third-party operating systems.
D. Generally, Personal preferences affect only a single user; Hardware preferences adjust hardware & peripheralsettings; Internet & Wireless preferences affect personal & system network settings; and System Preferences affect all users and often require administrative access.

Question 4

Holding down the Option key at startup opens Startup Manager, which allows you to temporarily choose another startup disk.

A. Which two methods can be used to automatically connect a network share?
B. Which keyboard shortcut is used to Safe Boot OS X?
C. Which keyboard shortcut can be used to temporarily choose another startup disk?
D. What methods can be used to reset a user's lost account password?

Question 5

In OS X Mountain Lion, where do most applications that are NOT sandboxed store their user-specific preferences?

A. In .DS_Store files, at the root level of ~/
B. In a preferences database file in /Library/
C. In a preferences database file in ~/Library/
D. In application-specific preferences files in ~/Library/Preferences/

Solutions: