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Updated: May 30, 2026

No. of Questions: 96 Questions & Answers with Testing Engine

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Avaya Aura® Core Components Support Certified Sample Questions:

1. After implementation, the Avaya Aura Session Manager (SM) replication status is Not Polling, and both replica nodes are not reachable. The network connectivity has been verified, although Avaya Aura System Manager (SMGR) cannot connect to SM, but can connect to other network components. Based on an analysis of what is working and not working, where should the administrator try to isolate the issue?

A) Avaya Aura Communication Manager (CM)
B) Avaya Aura System Manager (SMGR)
C) Avaya Aura Utility Server (US)
D) Avaya Aura Session Manager (SM)
E) Network switch configuration


2. A company's remote workers were unable to make calls to their office co-workers, and the SIP trace showed that no PPM Responses were coming from Avaya Aura Communication Manager (CM). However, the administrator discovered that CM had not been administered as a sequenced application in the endpoint's SIP Communication Profile. If CM had been added to the SIP Communication Profile as a sequenced application, which step would have been missing in the call flow?

A) PPM is downloaded to the Remote Worker telephone from Avaya Aura System Manager (SMGR).
B) PPM is downloaded to the Remote Worker telephone from CM.
C) PPM is downloaded to the Remote Worker telephone from Avaya Aura Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
D) PPM is downloaded to Avaya Aura System Manager (SMGR) from CM.
E) PPM is downloaded to Avaya Aura Session Manager (SM) from CM.


3. Which four traces options can be useful when troubleshooting SIP endpoint registration issues with a phone using TCP protocol? (Choose four.)

A) Network Interface
B) TLS handshaking
C) SIP Signaling
D) PPM
E) SIP Registration
F) RTP Flow
G) Call Processing


4. A customer calls Avaya Support stating their Session Manager (SM) is down. After doing some troubleshooting, the technician sees SM is in the Deny New Service state, and in Restricted license mode.
What does the Restricted license mode indicate in this scenario?

A) There is a license error but SM continues to function.
B) The license was installed incorrectly.
C) The SM license is not accessible or does not exist.
D) The license 30 day grace period has expired and SM service is being denied.
E) The SM has exceeded the license capacity and is operating in restricted mode.


5. Avaya Subscription event packages are used to subscribe to real-time event notifications. Which three of the following are Avaya Subscription event packages?

A) avaya-ccs-profile
B) avaya-trunk-status
C) avaya-ua-service-state
D) avaya-dialog-state
E) avaya-ldap-feature-status
F) avaya-cm-feature-status


Solutions:

Question # 1
Answer: D
Question # 2
Answer: C
Question # 3
Answer: B,C,E,G
Question # 4
Answer: D
Question # 5
Answer: A,E,F

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