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Updated: Oct 30, 2026

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Cisco 642-415 Exam Overview:

Certification Vendor:Cisco
Exam Name:Cisco Unified Communications Architecture and Design (UCAD)
Exam Number:642-415
Real Exam Qty:40-55
Related Certifications:CCNP Voice
Cisco Unified Communications
Available Languages:English
Exam Format:Drag and drop, Simulation, Multiple choice
Exam Duration:75-90
Recommended Training:Cisco Unified Communications training resources (Cisco Learning Network)
Exam Registration:Cisco Certification and Exam Registration (Pearson VUE)
Sample Questions:Cisco 642-415 Sample Questions
Exam Way:Computer-based exam at Pearson VUE test centers or online proctored (historically varies by region and period)
Pre Condition:Recommended knowledge of Cisco voice technologies and CCNA Voice-level understanding is typically expected for the CCNP Voice track.

Cisco 642-415 Exam Syllabus Topics:

SectionObjectives
Call Control and Signaling Architecture- Cisco Unified Communications Manager design
  • 1. Device pools and region configurations
    • 2. Dial plan design concepts
      Cisco Unified Communications Architecture Overview- Unified Communications design principles
      • 1. Scalability and high availability concepts
        • 2. Voice, video, and data convergence considerations
          Voice and Video Endpoint Integration- Endpoint deployment design
          • 1. IP phones and soft clients integration
            • 2. Video conferencing endpoints
              Quality of Service (QoS) and Network Infrastructure- QoS design for voice and video
              • 1. Traffic classification and marking
                • 2. Bandwidth provisioning considerations
                  Security and Survivability- Unified Communications security design
                  • 1. Encryption and secure signaling
                    • 2. SRST and failover mechanisms
                      PSTN and Gateway Design- PSTN connectivity options
                      • 1. Gateway selection and deployment
                        • 2. SIP trunking design considerations

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