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Updated: Jul 23, 2026
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Oracle 1z0-1063-21 Exam Overview:
| Certification Vendor: | Oracle |
| Exam Name: | Oracle Customer Data Management Cloud Service 2021 Implementation Essentials |
| Exam Number: | 1Z0-1063-21 |
| Certificate Validity Period: | Valid for 2 years; subject to Oracle Cloud Recertification Policy |
| Available Languages: | English |
| Real Exam Qty: | 65 |
| Passing Score: | 65% |
| Exam Duration: | 105 minutes |
| Exam Price: | $245 USD |
| Exam Format: | Multiple Choice, Scenario-based |
| Recommended Training: | Oracle Customer Data Management Cloud Implementation Training Oracle Fusion Customer Data Management Documentation |
| Exam Registration: | Pearson VUE Scheduling Oracle University Exam Registration |
| Sample Questions: | Oracle 1z0-1063-21 Sample Questions |
| Exam Way: | Proctored online or at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; hands-on experience with Oracle CX Cloud and Customer Data Management is highly recommended |
| Official Syllabus URL: | https://education.oracle.com/oracle-customer-data-management-cloud-service-2021-implementation-essentials/pexam_1Z0-1063-21 |
Oracle 1z0-1063-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Trading Community Architecture and Core Concepts | 15% | - Define Source Systems and Source IDs - Describe Trading Community Architecture - Explain Customer Data Management Service Benefits |
| Duplicate Identification Configuration | 20% | - Run Batch Duplicate Identification - Define Matching Attributes and Profile Options - Configure Duplicate Identification Rules - Describe Real-time Duplicate Checking |
| Extensibility and Integration | 10% | - Use Application Composer - Describe CDM and Data Cloud Integration - Extend Custom Fields and Pages - Integrate with Other Oracle Cloud Applications |
| Address Cleansing and Geographies | 15% | - Define and Enable Geographies - Integrate with EDQ for Data Quality - Configure Address Cleansing and Verification - Run Address Cleansing Services |
| Duplicate Resolution and Survivorship | 15% | - Manage Duplicate Resolution Workflows - Process Merge and Link Requests - Set Up Agreement Rules - Configure Survivorship Rules |
| Data Import and Management | 15% | - Maintain Customer Master Data - Invoke CDM Services and Processing Modes - Import Account and Contact Data - Manage Import Jobs and Error Handling |
| Security and Access Configuration | 10% | - Set Up Organizations and Users - Plan for Access Control - Manage Roles, Privileges, and Visibility |
Oracle Customer Data Management Cloud Service 2021 Implementation Essentials Sample Questions:
1. Which three statements are correct about Enterprise Data Quality? (Choose three.)
A) It helps in managing quality attributes for secure access to Oracle Sales Cloud.
B) It helps in resolving and merging duplicate account and contact records.
C) It helps in real-time and batch address verification.
D) It helps to catch duplicate data entries of account and contact records.
E) It helps in account and contact fuzzy searching and matching during data import.
2. You went to create an appointment with a default time zone of IST(GMT+5:30). How can this be achieved?
A) using Set Preferences >Calendar and Appointment Preferences
B) using Set Preferences > Regional Preferences
C) usingthe Manage Activity Profile Options task
D) can only be done manually
3. What combinations of keys must be usedin a CSV file to delete account and contact records during a file-based import?
A) OrigEntityNumber and OrigEntityCode with ActionCode column set to DELETE
B) PartyId and PersonId with ActionCode column set to DELETE
C) PartyOrigSystem with ActionCode column set to DELETE
D) PartyOrigSystem and PartyOrigSystemReference with ActionCode column set to DELETE
4. While implementing Oracle Customer Data Management, your customer noticed that their production instance has 1000 plusincorrect addresses as part of the address load. The customer is planning to update these invalid addresses in Oracle Customer Data Management.
As an implementation advisor, what would you suggest to help the customer avoid such issues in future?
A) UseOracle Enterprise Data Quality (EDQ), which will auto-correct invalid addresses.
B) Manually correct all incorrect addresses in the instance.
C) Subscribe to Oracle Address Verification CloudService.
D) Provide the corrected addresses in the CSV format for reload.
5. Which two statements are correct about Oracle Data Cloud when integrating it with Oracle Customer Data Management? (Choose two.)
A) It helps to connect marketers and sales people for account-based marketing specifically to mobile channels.
B) It helps marketers and sales people to perform account-based marketing to target accounts and prospects.
C) It helps to connect and merge disparate data sources from multiple sources into a single view.
D) It allows you to add customer insight and intelligence across all customer experience functions.
Solutions:
| Question # 1 Answer: B,C,D | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: C,D |
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