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Updated: Sep 02, 2026
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Microsoft 77-731 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Outlook 2016: Core Communication, Collaboration and Email Skills |
| Exam Number: | 77-731 |
| Certificate Validity Period: | No fixed expiration published for this MOS exam |
| Related Certifications: | Microsoft Office Specialist: Outlook (Office 2016) Microsoft Office Specialist: 2016 Master (as an elective exam) |
| Exam Duration: | 50 minutes |
| Available Languages: | English, Spanish, Chinese (Traditional), Japanese, Dutch, German, Chinese (Simplified), Korean, French, Arabic (Saudi Arabia) |
| Exam Format: | Performance-based tasks |
| Exam Price: | Varies by region (typically USD exam fee through Certiport) |
| Sample Questions: | Microsoft 77-731 Sample Questions |
| Exam Way: | Proctored exam delivered through Certiport testing centers or via Microsoft-approved online proctoring. |
| Pre Condition: | Fundamental understanding of Outlook 2016 features and functionality is assumed; no mandatory prerequisite exam. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/mos-outlook-2016/ |
Skills measured
- Manage schedules (35-40%)
- Manage contacts and groups (10-15%)
- Manage messages (35-40%)
- Manage the Outlook environment for productivity (20-25%)
Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx
How to Register For Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills?
Exam Register Link: http://www.certiport.com/locator
Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills
Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
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Languages: English, Arabic (Saudi Arabia), Chinese (Simplified), Chinese (Traditional), Dutch, German, Spanish, French, Japanese, Korean
Retirement date: none
Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
Microsoft 77-731 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Manage contacts and groups | - Create and manage contacts - Create and manage contact groups |
| Topic 2: Manage the Outlook environment for productivity | - Perform search operations in Outlook - Customize settings - Print and save information |
| Topic 3: Manage schedules | - Organize and manage appointments - Create and manage tasks and notes - Create appointments, meetings, and events - Create and manage calendars |
| Topic 4: Manage messages | - Create messages - Organize and manage messages - Configure mail settings - Format messages |
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